Website Support Packages
Local & reliable Website support
Want the benefits of regular updates but don’t have the time to do it yourself? I offer affordable and local website care packages for local businesses in Sutton Coldfield and the West Midlands.
Midlands WordPress support packages
Local Support for Your WordPress Website
WordPress is the most used Content Management System (CMS) in the world.
I’ve been using WordPress for many years and have designed and developed websites of all shapes and sizes and have found it to be reliable and easy to maintain even for the non-technical user.
However, if you don’t have the time or in-house resources, then a WordPress Support Plan could be just what you need.
There are no long-term contracts and you can cancel at any time.
WordPress Maintenance Birmingham
Keeping a website up-to-date with fresh content or updating plug-ins to maintain its security are both key to the success of your digital marketing.
However, many businesses lack either the time and knowledge to do this effectively.
This is where my monthly WordPress support packages can help.
By outsourcing your website maintenance to an experienced WordPress professional, you can concentrate on what you do best, safe in the knowledge that your website updates and security are being looked after.
Bespoke WordPress Support Packages
I offer 3 standard WordPress maintenance packages but if none of those listed below quite matches your requirements, just contact me and I’ll be happy to work with you to develop a bespoke solution.
WordPress support Plans
Choose Your Support Package
Essential
To get you started- 60 Mins/month Site Edits
- Monthly CMS Updates
- Monthly Plug-in Updates
- Monthly Theme Updates
- Site Health Monitoring
- Weekly Backups
- Email Support
- Telephone Support
- Speed Optimisation
- Monthly Opportunities Report
Standard
Build upon what you have- 3 Hours/month Site Edits
- Monthly CMS Updates
- Monthly Plug-in Updates
- Monthly Theme Updates
- Site Health Monitoring
- Daily Backups
- Email Support
- Telephone Support
- Speed Optimisation
- Monthly Opportunities Report
Pro
Take it to the next level- 5 Hours/month Site Edits
- Weekly WordPress Updates
- Weekly Plug-in Updates
- Weekly Theme Updates
- Site Health Monitoring
- Daily Backups
- Email Support
- Telephone Support
- Speed Optimisation
- Monthly Opportunities Report
Sutton Coldfield WordPress support
WordPress Support Packages FAQs
Are your WordPress support package prices fixed?
The WordPress support and maintenance packages listed above start from as little as £75 per month.
However, no two clients have the same support and maintenance requirements and if your requirements do not fall into one of the three existing packages, please contact me and we can look at a bespoke package that suits you.
What type of tasks can you help with?
The packages above list a number of the key tasks I can help you with but if you have further requirements, please contact me and we can look at a bespoke package that suits you.
What tasks are included in the dedicated support time?
A modern CMS such as WordPress or Joomla is great for building and maintaining websites but they are also targets for malicious attacks.
Keeping them, and their plug-ins, up-to-date is key to your website’s security and therefore one of the most common tasks included in my support time.
Content update requests and small design improvements are also common requests, but anything that can fit into your monthly support time is OK.
Please be aware however that requests for new features for your website will most likely result in a formal quote as those commonly go over the monthly dedicated time.
What if I need something outside the WordPress maintenance packages listed above?
Does the monthly support time pool over?
Sorry, but the support hours do not roll over to subsequent months. What I can assure you is that there is always something that needs doing on a website and your support hours will never be unused.
Can you support a website built by someone else?
Yes, that shouldn’t be a problem.
I review your website code, frontend and backend functionality, and hosting environment.
The process usually takes between 3-5 business days once I have received the necessary site access. I will then provide you with detailed findings and provide an action plan for the next steps.
What website platforms do you work with?
I primarily work with Joomla and WordPress but have worked with a number of other platforms such as Wix, Squarespace and static HTML sites.
Please contact me and I’ll be glad to advise if I can help support your website.
What's the minimum contact length?
The majority of my website maintenance package agreements operate on a rolling month-to-month basis.
I pride myself on offering a high standard of service and don’t lock my customers into long-term agreements.
Can I cancel at any time?
Absolutely. I’m very much about building a valuable relationship with you and your website and don’t want to lock anyone in.
To request a cancellation just email me, and I will immediately stop the next payment.
What kind of businesses do you work with?
I work with all types of businesses – new business start-ups, small to medium-sized businesses, businesses in Sutton Coldfield and beyond.
I’ve worked on plumber’s websites, psychologist’s websites and even portable toilet hire websites.
I am excited to work and help guide any business that is passionate about taking their first steps into an online presence and making their vision come to life.
What happens if my WordPress website goes down, is hacked, breaks, etc?
The whole purpose of the website maintenance packages is preventative care, so I work hard to prevent anything from happening.
However, if something does happen and your website needs emergency care, I will be there to communicate with your web hosting company on your behalf.
I cannot promise your website will not be hacked but can promise I will do everything in my power to prevent it, as well as assist in the restoration and cleanup of the website with one of the backups.
Client Testimonials
EXCELLENT Based on 46 reviews anthony neal27 October 2024Trustindex verifies that the original source of the review is Google. Excellent service from Andrew. Website created perfectly and a service package going forwards to drive the business for online presence Richard Waterworth25 October 2024Trustindex verifies that the original source of the review is Google. Andrew, has completed two websites for me and I’m very pleased with the results. He has a lot of experience in website development and SEO and would recommend him to anyone. Ian Sandall21 October 2024Trustindex verifies that the original source of the review is Google. Andrew initially created us a website at the beginning of the year after a meeting to discuss requirements. He was great the entire way through the process and we are over the moon with the results. Having built a great working relationship now, if ever we need anything web related we can speak with Andrew and it is always done with no fuss. Great SEO work and keeping tabs in the background we are seeing an increase now in organic leads, exactly the position we wanted to be in. Thanks for your great work Andrew kate whitney12 March 2024Trustindex verifies that the original source of the review is Google. Amazing! Andrew did everything and more that we asked, he gave us fabulous ideas, as well as listened to what we wanted. I cannot recommend Andrew Lowry Web Design enough...... Fantastic, thank you Andrew....... Katie Joe Turner6 March 2024Trustindex verifies that the original source of the review is Google. Brilliant service from start to finish. Andrew understood the needs for the site from the get go, no constant messaging back and forth needing more information. He will research the market to see where he can slot your site in to compete with your competition. No downtime on current site while it was being made either! Finished website was completed ahead of the initial time frame, and other than the off minor tweak, more me being fussy, it was ready to go live. Site moved across, all live and the final little tweaks made. The fact the site has SEO built into its roots from the get go is incredible. I have noticed instantly that my online presence has increased. I am actually getting enquiries through the site and I feel much better running google ads knowing customers are seeing a site to be proud of. He even went and created a maintenance document, listing the basics of how too edit parts of the site myself should I need to. Overall a gret experience, a fair price and I would 100% recommend. I will be more than likely be back for a maintenance package soon! Thanks Andrew! Rob Briggs12 January 2024Trustindex verifies that the original source of the review is Google. Outstanding! Andrew completely re-built my beer glass retail web site to replace the Squarespace site I had used for 3 years. Within a few months sales were up by over 20%! Great to work with and continues to be very helpful. Highly recommended. Stuffed Bakes9 January 2024Trustindex verifies that the original source of the review is Google. We have recently worked with Andrew to gain support with our website content and SEO. Andrew went over and above helping to adapt our website, making suggestions based on our events, products and demographic. From Andrew’s expert knowledge we have seen great improvements across our site including an increase in Google ranking and sales. We even had a step by step guide shared with us on how to make further improvements. We can’t recommend Andrew enough! We will definitely approach Andrew again for future work. Thank you Andrew!! laura robinson27 October 2023Trustindex verifies that the original source of the review is Google. My experience working with Andrew has been fantastic. From our initial meeting discussing design and strategy to the finished website, Andrews's work has been exceptional. He has really captured the look I was trying to achieve. He took the time to understand my business needs and guild me through the process, making my website not only look professional but also worked his SEO magic. The time and care he put into my site shows, and I would highly recommend him. Thank you, Andrew! Daniel Phillips16 October 2023Trustindex verifies that the original source of the review is Google. Absolutely marvellous to deal with. It appears that nothing is to much trouble. Would highly recommend. Ron Scarlett13 October 2023Trustindex verifies that the original source of the review is Google. Very pleased with my website Andrew had developed for me pays attention to what's important to you and your business setup very happy to work with. Thank you.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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